FAQs

We've compiled a list of frequently asked questions to provide quick and helpful answers about La Milagrosa, our products, and your orders.

Most Popular Questions

Find answers to our most commonly asked questions below. If you can’t find what you’re looking for, please don’t hesitate to contact us directly.

What makes your products natural?

Our products are made with ingredients sourced directly from nature, free from harmful chemicals, synthetic additives, and artificial preservatives.

Are your products cruelty-free?

Yes, we are committed to cruelty-free practices. None of our products are tested on animals, and we only partner with suppliers who share our values.

How do I choose the right product for my skin type?

Our product descriptions include details on suitable skin types. If you’re unsure, feel free to reach out to our customer service team for personalized recommendations.

When will my order arrive?

Orders are delivered Monday through Friday from 9AM to 12PM MST.

Customer service hours

We are available from 9AM to 5PM MST Monday through Friday. We are closed on weekends and federal holidays.

What do I do if my product is damaged?

If your order arrives damaged in any way, please let us know within 7 days of delivery so we can work with you to replace the damaged products. Please include your order number, description of the damage, and photos.

What if my product is lost, stolen or is marked as delivered?

We will take care of any problems and send a replacement if your order is lost; however, a shipping charge will be charged if there are problems with the address. If the package has been marked as delivered, please get the exact delivery location by contacting the carrier. If the shipment has been stolen, please notify your local authorities.

Send us a message

Use the form below to send us your questions or comments, and our team will respond promptly. We value your feedback and are committed to providing the best possible service.

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Experience the transformative power of nature with La Milagrosa’s high-quality, natural beauty and health products.

FAQs

We've compiled a list of frequently asked questions to provide quick and helpful answers about La Milagrosa, our products, and your orders.

Most Popular Questions

Send us a message

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